Recommendations to improve attention in nursing
Keywords:
Recommendations, Nursing, Communication, Holistic, Medical responsibility, Malpractice, Demands, Claims, ComplaintsAbstract
Nurse personnel performs a fundamental activity in t health services, with strong attach at scientific and ethical principles, whose interventions can fortify the services of health quality, through interdisciplinary actions.
We analyzed the complaints related to nursing attention that were received in CONAMED since June 1996 to December 2001. We devised recommendations directed to prevent patienthealth care professional's conflicts, improve the practice of nursing and favor adequate communication with the patient, family and interprofessional health care team. Those recommendations were presented to the more prestigious and recognized educational and professional groups of nursing, for their external validation.
In this manner, CONAMED and the external group of validation, propose to nurses to attend the following recommendations: 1) Maintain an effective communication with the patients that provides attention; 2) Recognize the holistic concept in the person; 3) Provide cares that guarantee free-risk attention and prevent unnecessary damages; 4) Establish an effective coordination with the health care interprofessional team and 5) Act based on ethical principles that govern the professional practice of nursing.
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