Organizational climate in a unit of second level attention

Authors

  • Olga Luz Aldana-González <p>Instituto Mexicano del Seguro Social, Hospital General de Zona No 71. Veracruz, Veracruz.</p>
  • Ma. del Socorro Hernández-González <p>Instituto Mexicano del Seguro Social, Hospital General de Zona No 71. Veracruz,&nbsp;Veracruz</p>
  • Dora Emilia Aguirre-Bautista <p>Instituto Mexicano del Seguro Social, Hospital General de Zona No 71. Veracruz,&nbsp;Veracruz</p>
  • Sendy Hernández-Solórzano <p>Instituto Mexicano del Seguro Social, Hospital General de Zona No 71. Veracruz,&nbsp;Veracruz.</p>

Keywords:

Health personnel, Level of attention, Leadership, Motivation, Decision making

Abstract

Background: organizational climate is constituted by the cluster of characteristics that workers perceive and it works as the primary force to influence in their working behavior.

Objective: to identify the organizational climate in a Zonal General Hospital of the Veracruz’s Harbor.

Methodology: Descriptive, transversal, study. 166 workers were included and selected by convenience from a multidisciplinary team of the health field. A validated instrument was applied with 42 items, based on the theory of Likert’s organizational climate which evaluates 7 dimensions and 14 factors. The data analysis was done with descriptive statistics.

Results: on the dimension method of command a media of 14.8 was obtained (adequate), motivational forces, communication process, making decisions, plannification, social relationships and control, obtained a media of 12,7 (regular).

Conclusions: organizational climate of the Zonal General Hospital is regular, and the dimension method of command is what predominates.

Author Biographies

  • Olga Luz Aldana-González, <p>Instituto Mexicano del Seguro Social, Hospital General de Zona No 71. Veracruz, Veracruz.</p>

    Licenciada en Enfermería

  • Ma. del Socorro Hernández-González, <p>Instituto Mexicano del Seguro Social, Hospital General de Zona No 71. Veracruz,&nbsp;Veracruz</p>

    Licenciada en Enfermería

  • Dora Emilia Aguirre-Bautista, <p>Instituto Mexicano del Seguro Social, Hospital General de Zona No 71. Veracruz,&nbsp;Veracruz</p>

    Licenciada en Administración de Empresas

  • Sendy Hernández-Solórzano, <p>Instituto Mexicano del Seguro Social, Hospital General de Zona No 71. Veracruz,&nbsp;Veracruz.</p>

    Pasante de la Licenciatura en Psicología

References

Hersey P, Blanchard KH, Johnson DE. Administración del comportamiento organizacional: liderazgo situacional. 5 ed. México: Prentice Hall; 1999

 

Hodgetts RM, Altman S. Comportamiento en las organizaciones. México: Editorial Interamericana; 1990.

 

Hernández-Sampieri R, Fernández-Collado C, Baptista-Lucio P. Metodología de la Investigación. 2a. ed. México: McGraw-Hill; 2001.

 

 

Delgadillo R. Guía para la elaboración de proyectos cuantitativos. México: Universidad Cristóbal Colón; 2001.

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Published

2018-08-16

Issue

Vol. 17 No. 2 (2009): Mayo-agosto

Section

Investigación